A method and system is provided for selecting and executing an action in a communication node, wherein the communication node has access to at least a schedule database and a rules database. The method includes receiving an incoming communication and determining a priority of the communication, the priority...http://www.google.com.tw/patents/US20030041048?utm_source=gb-gplus-share專利 US20030041048 - System and method for providing dymanic selection of communication actions using stored rule set
