A system and method for automating an unbillable study are disclosed. Account information relating to an unbillable call is received from an unbillable study database. At least one database is searched to retrieve records corresponding to the account information. A single report comprising records retrieved...http://www.google.com.tw/patents/US7328205?utm_source=gb-gplus-share專利 US7328205 - System and method for automating an unbillable study