Representation-neutral dialogue systems and methods (“RNDS”) are described that include multi-application, multi-device spoken-language dialogue systems based on the information-state update approach. The RNDS includes representation-neutral core components of a dialogue system that provide scripted...http://www.google.com.tw/patents/US7904297?utm_source=gb-gplus-share專利 US7904297 - Dialogue management using scripts and combined confidence scores