A method and apparatus for efficient handling of product returns to reduce associated costs. A computer system at a regional product return center scans a returned product for identifying information, accesses a manufacturer return approval computer system through the internet or the like, and then submits...http://www.google.com.tw/patents/US8104682?utm_source=gb-gplus-share專利 US8104682 - Method and apparatus for efficient handling of product return transactions